Family Friends' volunteers offer a listening ear and take the time to learn about the problems and experiences of a family. Through respect, encouragement and support, they aim to help families discover their strengths, build confidence and resolve difficulties. As well as providing much needed emotional support, they help our families on a practical level too.
A volunteer may introduce a parent to community resources, find out about relevant social benefits, visit the local park with them or give support around parenting. They do not offer home-help or baby-sitting services.
They also offer a child mentoring service. The service is for children aged between 5 and 16 years who live in Kensington & Chelsea, Hammersmith & Fulham and South East Brent. For two hours each week, children may do one or more activities with their mentor: visiting parks, libraries and museums, doing homework, playing games and sport, enjoying arts and crafts, reading or just having a chat. Children have an equal voice in deciding how they wish to spend their time.